Several motorists complained to the Department of Consumer Affairs and, after an investigation, 809 was found guilty of performing unlawful tows, inflating fees, and refusing credit card payments from victims.
“It’s a scam,” said Johanna Paniagua, whose husband had his car towed after legally parking in a McDonald's parking lot.
“They came out and the car was gone,” Paniagua said. “They thought it was stolen.”
Another appalling story comes from an 83-year-old driver whose was forced to pull over after experiencing engine trouble.
“My car was obviously smoking and he was pretending he couldn’t see that,” the driver wrote. The operator refused to release the car until the driver paid him $135 cash.
“I was basically robbed by them,” the driver said.
If you are dealing with overinflated tow bills and need your truck and trailer released expediently, call Morgan, Cohen & Bach at (520) 442-1303.