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Client Portal

Client Portal:

Login to the client portal here.

1. Below the Login Form, Click "Log into the Client Portal"
2. Login using your MCB portal credentials
​3. Use company pin: 1349
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Welcome to the MCB Client Portal!

MCB ​will always be the most dynamic and progressive path for recovery. Our system offers the ability to review your accounts online, check on the status of a payment and even load your own documents and accounts.

For additional questions about the portal capabilities and options, view our portal guide below.

Video Guide

Portal Guide

mcbclientportalmanual.pdf
File Size: 901 kb
File Type: pdf
Download File

Bulk Account Import Template

To upload multiple accounts simultaneously, add the accounts into the template below. Then, in the portal,  use the "Upload Accounts in Bulk" feature to drop the completed spreadsheet into the "Account Uploader". 
bulkaccountimporttemplate.csv
File Size: 0 kb
File Type: csv
Download File

Frequently Asked Questions

​I USED TO GET REPORTS SENT TO ME EVERY MONTH, CAN I STILL GET THAT INFORMATION?
​Yes, all the information that was previously supplied in our monthly status reports is now available through our client portal. For more information on the reports available, view our video above or download our portal guide.
​I’M HAVING TROUBLE LOGGING IN?
​Make sure that you are using the login information that was supplied by MCB. The fields are case sensitive. If you continue to have issues please contact us.
Contact Us
​HOW DO I ADD ADDITIONAL DOCUMENTATION FOR AN ACCOUNT I’VE ALREADY SUBMITTED?
​Find the account in the system using the search bar. Select the account name. Once selected, you can upload documentation regarding the account by selecting  “Upload Files”. Choose a file from your computer, supply a brief explanation of the document, and click Upload Files. 
​I'VE BEEN CONTACTED ABOUT AN ACCOUNT I'VE SUBMITTED TO MCB. WHAT DO I DO?
Immediately redirect them to the MCB office. The can contact us toll free at (877) 459-2230.
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Copyright ©  2015 - 2019 Morgan, Cohen & Bach, LLC. All Rights Reserved.  
  • Services
    • Unpaid Heavy Duty Recovery
    • Out-of-Business Collection
    • Debt Recovery
    • Litigation >
      • Legal Proceedings
    • Mediation
    • Investigation
    • International
  • Submit Claim
    • Unpaid Tow Invoice Submission
    • Nonconsensual Tow Bill
    • Debt Recovery - Submission
  • Blog
  • Client Portal
  • ​(877) 459-2230